Privacy Policy

Effective Date: August 4, 2026

1. Introduction

Master Restoration ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, www.masterrestores.com, or utilize our restoration, water damage mitigation, mold remediation, and construction services.

2. Information We Collect

We may collect the following types of information when you interact with our website or contact us for services:

  • Personal Identification Information: Name, email address, phone number, and physical property address when you request an inspection, quote, or service.
  • Service Information: Details related to the property damage, insurance claim information, and billing details required to process payments or coordinate with networks such as Accuserve.
  • Usage Data: Information automatically collected by our website, such as your IP address, browser type, and interactions with our site, to help us optimize our search engine ranking and improve user experience.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our damage restoration services across Snohomish and King County.
  • Communicate with you, including sending appointment confirmations, project updates, and invoices.
  • Process transactions and coordinate with insurance or third-party claim networks.
  • Improve our website and marketing efforts to better serve our local community.

4. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party vendors who assist us with payment processing, website hosting, or business operations.
  • Insurance and Claim Networks: Authorized entities involved in facilitating your property damage claims.
  • Legal Obligations: When required by law to comply with a legal process or protect the rights and safety of Master Restoration, our employees, and our clients.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.

6. Your Choices

You have the right to request access to the personal information we hold about you and to ask that it be corrected or updated. To make such a request, please contact us using the information provided below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Effective Date" at the top of this page.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Master Restoration
5608 Seahurst Ave #3
Everett, WA 98203
Email: office@masterrestores.com
Phone: 206-710-4236